This page explains Durham Music Trust’s terms of use for our website, To use it, you must agree to and comply with these terms.

Welcome to our website, before you start using the Website, please read these terms and conditions carefully. By accessing the Website, you agree to be bound by these terms and conditions whenever you access the Website, on any device, which together with our Privacy and Cookies Policy govern our relationships with regard to this website.

Your continued use of the Website indicates your continued acceptance of these terms and conditions. If you do not agree to these terms and conditions, please refrain from using our Website.

About us

The term ‘Durham Music” or ‘us’ or ‘we’ refers to Durham Music Service and Durham Music Trust who are the owners of the website whose registered office is Ushaw College, Durham, DH7 9RH.

Durham Music Trust is the charitable arm of Durham Music Service and is set up as a Charitable Incorporated Organisation registered with the Charity Commission for England and Wales (charity registration number 1169848). The term ‘you’ refers to the user or viewer of our website.

We reserves the right to modify or revise these terms and conditions at any time by posting changes on this page. You are expected to check this page from time to time to take notice of any updates we make, as they are legally binding.

Use of the Website

Any user may access and use the Website without registering your details with us.  Users should only use the Website in accordance with all applicable laws and regulations and in a manner which does not infringe the rights of any other Website user, nor restrict or inhibit their use and enjoyment of the Website. Durham Music reserves the right to restrict any access to the Website without prior notice.


In order to subscribe and become a friend of Durham Music, you will need to become a registered member of the website which will be completed as part of the form you complete.  The personal information you provide must be accurate to the best of your knowledge.  Should you choose to make a monthly subscription through the website, you are responsible for keeping your personal details such as name, address and bank details up to date and accurate.

Services and Transactions

You can use to access information about our organisation, charity, how we operate, our staff, ensembles, programmes, partners, concerts, news and events, and how you can support us. Our website also allows you to create an account with us so that you can make donations and complete subscription transaction online.

One-off monetary transactions made on are handled by Stripe. Monies are transferred to Durham Music Trust by Stripe, minus a 1.4% +20p fee for European cards, and a 2.9% + 20p fee for non-European cards.

Direct Debit payments made on are handled by GoCardless. Monies are transferred to Durham Music Trust by GoCardless, minus a fee of 1% per transaction up to a maximum of £2 and a minimum of 20p. 

You can also use links provided on to indirectly purchase tickets and services from other providers such as box offices at concert venues. These providers will have their own privacy policies and terms & conditions, which you should read before you use their services.


The content on, including all photographs, logos, branding and other forms of our visual identity are subject to copyright law. We have received parental/guardian consent for all children and young people whose images and quotations appear on, and this consent does not extend beyond without specific permission. If you wish to reproduce something from our website, you must contact us, although we reserve the right to deny permission.


There may be legal notices elsewhere on the website that relate to how you use the site. We’re not liable if we fail to comply with these terms and conditions because of circumstances beyond our reasonable control.

We may decide not to exercise or enforce any right available to us under these terms and conditions, but we may choose to at a later date. If we do decide not to act on one occasion, it does not mean that we will do so on another.  If any of these terms and conditions are held to be invalid, unenforceable or illegal for any reason, the remaining terms and conditions will still apply.


Our Website may contain links to websites operated by third parties. These links are provided for your information and convenience only. does not endorse or control the content of those websites, and accepts no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third party websites linked to or from the Website, you do so entirely at your own risk. cannot confirm the accuracy and completeness of the material provided on these websites or the value and standard of any goods or services offered on the websites.

If you wish to create a link to the Website home page, you may do so only on the basis that you link to, but do not replicate the Website home page, that it is done in a fair and legal way which is not damaging to or takes advantage of our reputation, and that you do not establish a link that in any way implies any form of association, approval or endorsement on our part where none exists. Durham Music Trust reserves the right, in its complete discretion, to refuse or withdraw permission to use website links to the Website without notice.


The information contained in this website is for general information purposes only. The information is provided by Durham Music Service and Durham Music Trust and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Durham Music Service or Durham Music Trust. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Information about you and your visits to our website

We collect information about you in accordance with our privacy policy, which also covers our use of cookies. By using, you agree to us collecting this information and confirm that any data you provide is accurate.